Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cmax on June 15, 2010, 06:57:25 PM

Title: Experience with Genesys SIP and 3rd party outbound dialers?
Post by: cmax on June 15, 2010, 06:57:25 PM

We are looking at integrating an outbound dialer into our current Genesys SIP suite.

Is there anyone who is using a third party product like Avaya or Cisco?

The obvious choice for us would be Genesys, just wondering if anyone has any positive or negative experiences integrating a third party dialer with Genesys...

Thanks!