Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTI-traveller on June 20, 2010, 04:49:17 PM
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Hi All,
I'm trying to make outbound call on my GVP 8.1 environment. I created trigger application to make request to SSG.
Then I got Success Response from SSG. But I didn't see anything on SIP Log and RM Log.. What I m understanding is SSG response "Success" means my request is validate. So SSG will pass this request to SIP Server and SIP server will talk with RM.. Can I say so? If I'm wrong, correct me. Then SSG will reply Notification as URL(it's included in request) . I didn't get Notification URL also. Can anyone help me how can I check this notification url and how can I make sure to test Outbound.. I'm too blur now.... :( ............ Thanks for any help.