Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: New... on June 24, 2010, 07:17:49 AM

Title: Multi-Tenant - Person Configuration
Post by: New... on June 24, 2010, 07:17:49 AM

Hi,

In multi-tenant environment, is it possible to assign an agent login that is available under "Environment - Switches -> Agent logins" folder to a person object available under "Tenant" folder?

I basically want to share the agent logins among the available tenants.

Thanks.