Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kmvishu on June 29, 2010, 03:24:31 AM

Title: Siebel List files deleted from Genesys OCM
Post by: kmvishu on June 29, 2010, 03:24:31 AM

This is regarding siebel list files being deleted from Genesys OCM (Outbound Contact Manager) and Genesys team claims that user [b]siebel7gplus[/b] (some Siebel remote user) deleted the lists from OCM.

Can you please help me undaerstanding how these list files are deleted from Genesys?
Is it any siebel process deleting this list?

Title: Re: Siebel List files deleted from Genesys OCM
Post by: ecki on June 29, 2010, 09:51:21 AM

Yes, it can be done via Siebel. If you delete campaign in Siebel, the gplus campiaign synchronization will delete calling list in ocs and so in your manager.