Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Bashu on June 30, 2010, 10:43:32 AM

Title: SNMP Master Agent
Post by: Bashu on June 30, 2010, 10:43:32 AM

Hi There,

I have installed SNMP Master Agent successfully. But SNMP application is not monitoring by SCS. In SCI status is showing unknown. Please help me out of this.

Thanks,
Bashu.

Title: Re: SNMP Master Agent
Post by: eu4iacz on June 30, 2010, 12:16:45 PM

Hi Bashu,

have you configured an application in CME (server and start info)?

Martin

Title: Re: SNMP Master Agent
Post by: nishantank on June 30, 2010, 09:21:15 PM

Check that LCA is installed and running on the machine hosting the SNMP Master Agent

Title: Re: SNMP Master Agent
Post by: Bashu on July 01, 2010, 08:08:41 AM

Hi Martin,

Thanks for reply,

I have created Applications and I have installed properly. I can see SNMP is running at backgound but it is not monitoring by SCS..

Thanks,
Bashu.