Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM

Title: CCP Threshold for really long calls
Post by: Vic on January 01, 1970, 12:00:00 AM

Can someone please tell me how to setup a threshold in CCP where it would be based on place talking for more than 10 minutes?

Thanks,
Vic