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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Daizo Yamane on January 01, 1970, 12:00:00 AM

Title: Num of ssobjects
Post by: Daizo Yamane on January 01, 1970, 12:00:00 AM

Anybody knows how to count ssobjects?

Title: Num of ssobjects
Post by: Akiko Negishi on January 01, 1970, 12:00:00 AM

Dear Mr. Yamane,

the number of ssobjects consists of the total number of the following objects:

1. items registered under the switch
2. agent/place groups
3. number of CME/CCP used
4. userdefined statistical groups used by router
5. virtual grouping

I am not sure how correct this information is, but we use it ourselves to calculate the total number of license required.

Akiko

Title: Num of ssobjects
Post by: Daizo Yamane on January 01, 1970, 12:00:00 AM

Thanks, Akikosan. I confiemed this and got new Infomation.
Num of ssobjects = AgentDN+RP+Queue+Agent+AgentGroup+PlaceGroup
New Statserver doesn't check it. So we don't need to count ssobjects.

Title: Num of ssobjects
Post by: Akiko Negishi on January 01, 1970, 12:00:00 AM

Dear Mr. Yamane,

do you know starting from what version does statserver no longer check the ssobject license?

Thank you and I am sorry if I provided you with misleading information.

Akiko