Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevin on July 13, 2010, 01:13:09 PM

Title: Routing question
Post by: kevin on July 13, 2010, 01:13:09 PM

Could any one please let me know what does this mean by in routing strategy?

StrSub[var_strPhoneNumber,1,3,false] ='614'


Thanks

Title: Re: Routing question
Post by: René on July 13, 2010, 01:50:35 PM

Hi Kevin,

StrSub function is used to extract characters from source string between defined positions. In your case the function returns first 3 characters/digits of the var_strPhoneNumber variable.

R.

Title: Re: Routing question
Post by: Krister on July 15, 2010, 08:17:53 AM

Thats a test where you make sure the first 3 digits is Not '614'