Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: victor on August 02, 2010, 08:36:57 AM

Title: Infomart and Genesys
Post by: victor on August 02, 2010, 08:36:57 AM

Hi,

can someone please tell me if InfoMart 8.0 will work with Genesys 7.6??? Has anyone actually done it? What are some of the major limitations compared to G8?

Title: Re: Infomart and Genesys
Post by: ecki on August 02, 2010, 10:03:58 AM

Hi Victor,

GIM 8 is not out yet. Only ICON 8 which works pretty well with 7.6 TServers/OCS/IXN as well as with GIM 7.6. So it looks like there is going to be certain level of backward compatibility.

Cheers,

e.

Title: Re: Infomart and Genesys
Post by: Gui75 on February 22, 2011, 04:22:48 AM

Beware,
According to Info Mart 8. deployment guide, you need URS 8
According to Interoperability guide, you need config layer 8, which is contradictory with what is written in deployment guide.

Where is the truth?