Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: leo on January 01, 1970, 12:00:00 AM

Title: Voip 6.1
Post by: leo on January 01, 1970, 12:00:00 AM

Hi all, I installed voip 6.1 on a 5.1.5 environment. I had this problem: when i make an inbound call to an agent logged in all is OK, but i can't put an outbound call, when i make an outbound call from an extension, the call arrives to NetMeeting, I accept the call, but after then I have an event released.
I tried also to install dmx 6.5 but I have the opposite result, I can make an outbound call, but not inbound.
Some suggest???
Thanks

Title: Voip 6.1
Post by: KIM on January 01, 1970, 12:00:00 AM

How did you find IPCC?
Is it really good?