Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Kirill on September 03, 2010, 12:44:51 PM

Title: Composer block for OCS?
Post by: Kirill on September 03, 2010, 12:44:51 PM

Hi Guys,

I'm using GVP composer and currently designing an application. What I want to do is: I want to get data from the Outbound Contact Server. In calling list specified a certain field for each record, which  block in the Composer should I use to get it? In Genesys Studio was a block OCS date, is there counterpart in the Composer?

Title: Re: Composer block for OCS?
Post by: Kirill on September 04, 2010, 09:46:54 AM

I am sorry, not OCS date but OCS data.

Title: Re: Composer block for OCS?
Post by: René on September 06, 2010, 07:47:16 AM

Hi Kirill,

There is no special block for handling OCS data in Composer. However, you can retrieve any UserData attached to the interactin using Interaction Data block.

R.

Title: Re: Composer block for OCS?
Post by: Kirill on September 07, 2010, 12:44:13 PM

Thanks, I have to deal with it.