Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: David Waddington on September 16, 2010, 08:00:14 AM

Title: Housekeeping - regular system closedown
Post by: David Waddington on September 16, 2010, 08:00:14 AM

Does anyone on the forum think it is good practice to closedown a Genesys system - by which I mean all software, services hardware etc - on a regular basis?  If so, how frequently do you do it, and what benefits do you think you get?

If anyone thinks that to do so would not be good practice, I'd like to hear that too!

Thanks

DW

Title: Re: Housekeeping - regular system closedown
Post by: Steve on September 17, 2010, 05:01:45 PM

I tend to take the view that if it is not broken then don't fix it. So I don't think it is generally good practice, unless you are experiencing problems.

Some advantages of doing it
Clears memory leaks - Allows a period for server maintenance (upgrades etc) - Some servers work better after a reboot.

Some disadvantages
Orphaned log files (applications only clear up logs for the current session, so those from previous sessions remain) - It is a massive support overhead - Risk to service if something doesn't come back

Title: Re: Housekeeping - regular system closedown
Post by: David Waddington on September 21, 2010, 08:00:23 AM

Steve,

Thank you for that input.  Can I just ask if you are thinking about specific servers when you say that some benefit from a re-boot, or just generally?

Best wishes

David Waddington

Title: Re: Housekeeping - regular system closedown
Post by: Steve on September 21, 2010, 04:04:11 PM

David

I was speaking generally, but it is true that Windows servers tend to need rebooting more than Unix.

Steve