Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: dave_aaron on September 22, 2010, 12:49:10 PM
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Hi,
I've currently got a problem with ICON due to trying to write NULL values in a non-nullable field. I've set the nullerror option in ICON to ignore any more null values but am now trying "catch up" with the transaction backlog in the pq file. The pq counters are as follows:
\\INF_ICON_Srv_P0201
Persistant queue manager
Status Normal
Status time 20-9-2010 23:27
Error message
Output queue backlog 7384021
Total data records written 6129236
Total data records written/sec 0
Total records queued 1106589
Records queued from calculation time 18970
Records queued in previous 15 minutes 26660
Last calculation time 22-9-2010 10:15
Alarms generated 0
Last alarm time
Alarms cleared 0
Last alarm cleared time
The ICON Users Guide is not very helpfull in terms of explaining theses figures and I'm still waiting for an answer from Genesys, so I'm wondering if anybody here can provide an explanation. What I really need to know is how long is it going to take to process the backlog. Any help would be greatly appreciated.
Dave