Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: sreeschand on September 23, 2010, 08:53:26 PM

Title: Open media SDK question
Post by: sreeschand on September 23, 2010, 08:53:26 PM

Hello,

We wrote Email application using SDK. Problem what we are facing is, when we store Email to draft and if the email has cc and Bcc, when we retrieve the mail, UCS is passing Bcc in the place of cc and Bcc is empty.

I checked UCS log and DB I am seeing right values in it, but when retrieving we are getting wrong value.

Dose any one faced this issue?

Any help on this will be greatly appreciated.

Thanks andRegards,
Sree

Title: Re: Open media SDK question
Post by: René on September 26, 2010, 11:46:11 AM

Hi Sree,

What version of OpenMedia PSDK do you use? Could I see snippet of you code?

R.