Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: tony on September 29, 2010, 01:07:48 PM

Title: Performance Issues with SUN T5220 > Stat Servers ?
Post by: tony on September 29, 2010, 01:07:48 PM

Hello! :)

We seem to be having some performance issues whilst running (9) Stat Servers on the same partition of a SUN T5220 Server, with CMT.  It has 4 CPU, 20Gb allocated and there is currently NO LOAD on the StatServers - they just seem to be taking ages booting up (up to 390 seconds...)

Ticket was raised with Genesys and they say (sic) "no-one else has complained about it..."  :o

- Has anyone experienced this previously - or perhaps have any pointers as to where we might need to look...?

Thanks!

TT

Title: Re: Performance Issues with SUN T5220 > Stat Servers ?
Post by: bublepaw on September 29, 2010, 11:52:08 PM

Tony,

Maybe it has something to do with network connection between this machine and config server. Something becomes stuck on network when 9 processes try to get whole config from cme. Did You chceked logs to se what takes so much time?. Another thought - maybe they are configured to write/read to the same file for backup/log ?

Pawel

Title: Re: Performance Issues with SUN T5220 > Stat Servers ?
Post by: tony on September 30, 2010, 08:25:01 AM

I guess we should try starting them up individually, to see if that helps...

Thanks for the pointers - I was hoping that someone might have had issues with the hardware trying to manage the (StatServer) application threads - and maybe how we could stop it from doing that and allowing the applications to manage themselves/their own threads...

Any ideas, anyone..?

Thanks!

TT