Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on October 06, 2010, 12:30:51 AM
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Hi guys,
I'm on a CPD project and facing some issues with the CPD. As you may know my best is with Alcatel, so usually we don't need CPD but because of business needs we now have to deploy one. Already made it work but a mobile Telco is giving problems basically because after the CONNECT message it gives only a "BEEP" tone and no further message to analyze as AM. So we have been playing with the QUAL and the PVDPAMDQual file. However the parameters inside this is kinda blind for us, on Internet we have not be able to find a document that can indicate the correct use of each one of the parameters.
Does anyone knows some document that may help on this?
Thanks!