Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: shlshm on October 09, 2010, 06:23:51 AM

Title: canghing the font size for big screen
Post by: shlshm on October 09, 2010, 06:23:51 AM

you suggest to make the font bigger by launching regedit and go to HKEY_CURRENT_USER\Software\GCTI\CallCenter\Attributes and modify the GridFontSize value

the problom is that if i choos any velue bigger than 9 the table bordres remain small and the viue became mismach and i have to change all of tham by hand
please halp :)

Title: Re: canghing the font size for big screen
Post by: mark on October 11, 2010, 12:57:06 PM

Are you looking to put CCPulse on something like a 42" screen? If so I have to say that all attempts that I have seen have been horrible!

Much better to make CCPulse throw out stats to a file, then create an application that stores the stats and make a display from there. Allows you to be more specific in what you want to see and how you see it.

Title: Re: canghing the font size for big screen
Post by: shlshm on October 11, 2010, 09:28:36 PM

thanks....
thats the problom :) 42' screen
wish someone will pick up the glove and make a gide how to do this

Title: Re: canghing the font size for big screen
Post by: mark on October 13, 2010, 10:29:04 AM

[quote author=shlshm link=topic=5917.msg25768#msg25768 date=1286832516]
thanks....
thats the problom :) 42' screen
wish someone will pick up the glove and make a gide how to do this
[/quote]

I guess its one of those things that comes down to cost. exporting stats from CCPulse is a crude way to do it and has reliability problems. Sometimes its just easier to pay for a GIS licence and build something from there or go the whole hog and buy something like symon.