Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: GenesysNewbie on October 13, 2010, 03:24:57 AM

Title: GVP 8 standalone installation
Post by: GenesysNewbie on October 13, 2010, 03:24:57 AM

Hi guys! i am totally new too GVP 8. 

Please i need your help in order to do teh following:

Task.
I am planning to install GVP 8.

Question 1.-
I need to install a Genesys framework too? Can GVP installed standalone (without any genesys framework component).

Question 2.-
I GVP 7.x teh ivr works on DNIS that tserver sends to it using dnis gvp displays webapp. How does GVP 8 displays its web app, its dnis based too? 

Title: Re: GVP 8 standalone installation
Post by: René on October 18, 2010, 05:56:25 PM

Hi,

[quote]Question 1.- I need to install a Genesys framework too? Can GVP installed standalone (without any genesys framework component).[/quote]
Yes, Framework 8.0 and Genesys Administrator are mandatory.

[quote]I GVP 7.x teh ivr works on DNIS that tserver sends to it using dnis gvp displays webapp. How does GVP 8 displays its web app, its dnis based too?  [/quote]
Yes but the configuration is different - you must defined IVR Profile for each application.

R.