Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: JJR on October 25, 2010, 02:28:28 PM

Title: Reg: Genesys license
Post by: JJR on October 25, 2010, 02:28:28 PM

hi,

Can anyone explain me how to check DNs that are using the license in genesys?. How to know which DN uses licence and which DN does not use license.

Thanks - JJR

Title: Re: Reg: Genesys license
Post by: cavagnaro on October 25, 2010, 04:27:44 PM

Only virtual DNs do not consume license.
For TSERVER Alcatel OXE A4400 those declared with swicth specific type =4 or 7 are also not monitored.
Normally if TServer monitors a DN is it because it needs to track its operations via CSTA or similar. So it will have to consume a license.