Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevinwang on October 25, 2010, 04:29:54 PM

Title: a problem about installing InteractionWorkflowSamples...
Post by: kevinwang on October 25, 2010, 04:29:54 PM

Hi, guys,

After finishing multimedia deployment, I tried to install  InteractionWorkflowSamples, all related virtual route points, interaction queue, workbins were generated automatically,  but the objects relating content analysis, response, autoacknowledge were not.
I wondered if I missed any steps or I had to create these objects using knowledge manager manually?

Kevin

Title: Re: a problem about installing InteractionWorkflowSamples...
Post by: cavagnaro on October 25, 2010, 04:31:12 PM

I think that in the user guide it says that you have to import them manually. The files are there.

Title: Re: a problem about installing InteractionWorkflowSamples...
Post by: kevinwang on October 25, 2010, 09:24:08 PM

Yes, exactly， thank you， cavagnaro！！！