Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevinwang on November 04, 2010, 03:02:12 PM

Title: how to incorporate the gvp proprietory blocks into the standard vxml apps?
Post by: kevinwang on November 04, 2010, 03:02:12 PM

Hi, Guys,

I try to use gvp composer to develop voice application, I think coding vxml directly is much more flexible and efficient than using composer gui tool , my question is if I just code vxml without gui tool,  how to incorporate these genesys proprietory blocks , like routerequest or interactionData into my vxml voice application? Are there any gvp proprietory tags for this purpose?
BTW, although I don’t want to use gvp gui tool to develop voice application, composer is a fantastic tool for developing  or debugging vxml application.

Thanks in advance.


Kevin

Title: Re: how to incorporate the gvp proprietory blocks into the standard vxml apps?
Post by: rpenney on November 05, 2010, 10:02:53 PM

What I do is write a simple example of using the genesys block, generate the code and copy the VXML into my code.

I like the composer GUI but it is hard to incorporate hand written code into the flow. You have to use subdialogs or Jump blocks. So I usually just do as I said above.

Title: Re: how to incorporate the gvp proprietory blocks into the standard vxml apps?
Post by: kevinwang on November 06, 2010, 02:39:29 PM

Thank you,  honestly, that's what I was trying to do,
but I still want to figure out what tags is in the generated vxml code for these propreitory gvp block.

Title: Re: how to incorporate the gvp proprietory blocks into the standard vxml apps?
Post by: rpenney on November 07, 2010, 01:39:34 AM

Look in the VXML 2.1 guide for GVP8. You can download it from the support site.