Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sunbabu15 on November 26, 2010, 06:33:13 AM

Title: Error in ICON
Post by: sunbabu15 on November 26, 2010, 06:33:13 AM

Hi All,

I are getting the below error in ICON :

Failed to execute Error execute binding, reason [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot insert duplicate key row in object '\G_LOGIN_SESSION\' with unique index \'IDX_G_LSESS_LSID\.

This seems to be a databse error but couldn't able to figure out the the exact cause for this .

If anyone have faced the similar issue or any sort of suggestion on this will really help me to resolve this error.

I am using ICON 7.6 env .

Regards,

Title: Re: Error in ICON
Post by: Dionysis on November 28, 2010, 11:33:24 AM

Genesys support is your best hope here.