Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mark on December 10, 2010, 10:35:38 AM

Title: Infomart: Tools to see how many interactions are currently being processed?
Post by: mark on December 10, 2010, 10:35:38 AM

Morning all,
Does anyone know of a tool that can be used to monitor ICON or infomart during a MERGE job?
Looking to find out how many interactions / how much data is being processed, which will help see when a job has failed or slowed down.

Any ideas?

Mark