Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: leohang on December 13, 2010, 09:07:24 AM
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I am trying setup the GVP system with Dialogic board, it is behind the PABX and the Diagloic board is connecting to the PABX by line-side T1.
My problem is.. when i do a internal call transfer, the GVP show the following error. But, if i setup the transfer number is between 10 - 11 digits, it is no problem to transfer.... So, I think there should have a parameter to setup the outgoing transfer digit range.. Please help....
Error Log:
=920 206 (dtiB1T6) DLGC ERR GC API [processCallSt_Idle: gc_GetDNIS ] : Function is not supported
[2007/12/13 08:59:16.671] 200 TelephonyMgr.cpp:13463 C=10:L=2:U=920 [] getDialingDigits: For PSTN trunk, must have 10 or 11 digits.
[2007/12/13 08:59:16.671] 200 Conversation.cpp:1602 C=12:L=2:U=311 Dial error:The number dialed is 8191 Could not dial:Invalid digits.The number dialed is :8191
[2007/12/13 08:59:16.671] AA4 VxmlUtil.cpp:3481 C=12:L=1:U=321 VXML Error: event(error.connection.baddestination), message(Destination attribute has invalid telephone number), element(Leaf_Document->vxml->form1->[Transfer1] transfer1 @ http://localhost:80/VPM/Database/AppUrl/TestCall/Transfer1.asp), current url (http://localhost:80/VPM/Database/AppUrl/TestCall/Transfer1.asp)