Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Allan on December 16, 2010, 12:49:05 PM
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Hi,
Has anyone done a 7.6 to 8 migration for the below components:
Icon 7.6.100.27 to Icon 8.0.000.36
Infomart 7.6.010.07 to Infomart 8.0.001.10
Interactive Insights 7.6 to 8.0.001.03
The Icon and Infomart 8 versions are GA. Only the Interactive Insights 8 is still requiring Product Management approval.
I am keen to understand the complexities in the migration and what areas need particular attention/testing.
Was the original 7.6 solution run alongside the 8 solution for a particular period of time or was the upgrade done in a separate environment.
Did the II upgrade have a corresponding Business Objects upgrade and how did that go?
Any advice gratefully received!
Allan
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I think you should wait for GIM version 8.1, because there is no migration procedure for GIM DB at present. As i heard in GU, at next version 8.1 it will.
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Hmm, no migration procedure........
How do they expect customers with existing data to use it! I guess that it would be possible to run it as a brand new database as long as the business can get data from both 7.6 GIM and 8 GIM until the point that the 7.6 instance can be retired
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[quote author=Allan link=topic=6067.msg26352#msg26352 date=1292577837]
Hmm, no migration procedure........
How do they expect customers with existing data to use it! I guess that it would be possible to run it as a brand new database as long as the business can get data from both 7.6 GIM and 8 GIM until the point that the 7.6 instance can be retired
[/quote]
I asked the same question - they say 'wait for version 8.1' ;) i can assume version 8.0 is something like beta release =\
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Fully understand if it is beta. Don't understand then why it is GA?
regards
Allan