Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: starscream2009 on January 05, 2011, 05:10:25 PM

Title: how to install an app in genesys/
Post by: starscream2009 on January 05, 2011, 05:10:25 PM

From CME, i need to install two apps
one is ivr and other is ivr_ha
whats the normal procedure to follow, i never done this before
i have information about host and folders to install, any documentation to read?
please let me know, thanks

Title: Re: how to install an app in genesys/
Post by: René on January 05, 2011, 10:14:22 PM

Hi,

I would recommend you reading of IVR Server Administrator's Guide and probably CME help.

R.