Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Akash on January 10, 2011, 12:48:41 PM

Title: Automate loading a routing strategy
Post by: Akash on January 10, 2011, 12:48:41 PM

Hi All,

Is there any possibility for loading a routing strategy automatically on a Route Point through command line script. Please suggest any idea.

Thanks
Akash

Title: Re: Automate loading a routing strategy
Post by: Timur Karimov on January 11, 2011, 09:59:24 AM

Which version of URS r u use?

WBR
Thaler

Title: Re: Automate loading a routing strategy
Post by: Akash on January 12, 2011, 05:05:56 AM

URS version 7.6

Title: Re: Automate loading a routing strategy
Post by: Timur Karimov on January 12, 2011, 07:21:57 AM

[quote author=Akash link=topic=6099.msg26523#msg26523 date=1294808756]
URS version 7.6
[/quote]
sorry  - no chance for it version.
upgrade to v.8 and you got capatibilites to control the loaded on RP strategy by SOAP request on web service part of URS.

Hope it's helpfull
WBR Thaler

Title: Re: Automate loading a routing strategy
Post by: bandorka on January 14, 2011, 09:54:02 AM

But there is a possibility to load a strategy by a "Schedules" (in IRD). It's not good for you?
Bandorka