Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: malhelo on January 30, 2011, 02:51:43 PM

Title: insertion time on the DB
Post by: malhelo on January 30, 2011, 02:51:43 PM

Dears
I have noticed that Genesys applications are inserted the records in the DB with deference 2 hours ( -2 hours)

noting that the date/time on the server and DB is OK
noting that the application installed at UNIX and Oracle version is 10g

Thanks for your help

Title: Re: insertion time on the DB
Post by: Steve on January 30, 2011, 04:55:06 PM

Are the servers configured in the same timezone?

Title: Re: insertion time on the DB
Post by: malhelo on January 31, 2011, 08:03:54 AM

Dears,

The applications and DB server is the same and the time zone is GMT

Thanks
Mohammad

Title: Re: insertion time on the DB
Post by: malhelo on February 10, 2011, 01:55:06 PM

I resolved the prolem  :D

Title: Re: insertion time on the DB
Post by: cavagnaro on February 10, 2011, 02:52:56 PM

would you be so kind to also share the HOW? You know, forum, knowledge share...everyone...not just consume...

Title: Re: insertion time on the DB
Post by: thinkb4umail on February 10, 2011, 10:16:39 PM

yes, please suggest as to what the solution is?