Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: bandorka on January 31, 2011, 01:28:26 PM

Title: One SM for more TServer (CCM)
Post by: bandorka on January 31, 2011, 01:28:26 PM

Hi,

How can I (or can I?) configure SM and TServers, if I want that one SM serves more than one TServer?

Thanks for the answers,
Bandorka

Title: Re: One SM for more TServer (CCM)
Post by: bandorka on January 31, 2011, 01:55:46 PM

It's working with SIP servers. But with Cisco?

Title: Re: One SM for more TServer (CCM)
Post by: bandorka on February 03, 2011, 09:31:16 AM

Anyone can help? :-)

Title: Re: One SM for more TServer (CCM)
Post by: smile on February 03, 2011, 01:30:52 PM

bandorka, did you try to configure such scheme already? if you will plan to use SM only for streaming (not for recording purpose) IMHO you can do this by the same way as in sip server. You will need to create a several service DNs on each TServer, but all of them should point to single stream manager.

Title: Re: One SM for more TServer (CCM)
Post by: bandorka on February 04, 2011, 09:00:50 AM

thanks smile, i'm going to try at the customer...

Title: Re: One SM for more TServer (CCM)
Post by: smile on February 04, 2011, 10:36:45 AM

thanks a lot, let us know about result  ;)