Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: n2201 on February 03, 2011, 09:49:07 AM
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I am working with this inhouse application that does screen pop for email and voice interaction.
For email interaction if the user shuts down the application with out properly Mark-Done the email interaction the user gets this error message: error.common.InteractionServerCode::Type:ALREADY_HAVE_MEDIA::Number:70
and keeps getting this message for some time ( I think till the time the email interaction is in the queue)
Where do I look for more information on what this error means?
Thanks, appreciate your help