Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTI-traveller on February 08, 2011, 05:35:24 AM
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Hi All,
I'm finding the way how to create custom event for exception of Menu block. Who may have this kind of knowledge? I want to track the caller 's action(hang up) when the menu is playing.
Thanks in advance..
p.s. In start block, I can see 'connection.disconnect.hangup'. but in menu block, I didn't see it in support list.
Regards,
CTI-Traveller