Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: thinkb4umail on February 08, 2011, 04:25:50 PM
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Hello,
Does Stream manager come with SIP server? or do we need to pay extra to genesys?
Thanks
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In newest licensing model of SIPS one port of Stream Manager comes with every agent seat. If You need more ports You must purchase it.
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[quote author=bublepaw link=topic=6164.msg26828#msg26828 date=1297202323]
In newest licensing model of SIPS one port of Stream Manager comes with every agent seat. If You need more ports You must purchase it.
[/quote]
nope! technicaly - SM dos't need any licenses!
WBR
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Technicaly it dosent need it - right, but there was a change in commercial licensing model in december. Now You need license on per port basis. It's probably matter of time when technical licensing will be introduced
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it's probably were done for media server, not for stream manager (imho)
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In reality Stream Manager is end of life and is replaced by GVP 8.1.x components. The good news is that MCP can actually stream music without using a proprietary HTTP protocol which nobody supports. This means that you can use Microsoft Media Server etc. as a music source (in theory).