Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: SimonAt on February 23, 2011, 11:54:05 AM

Title: CCPulse Report display
Post by: SimonAt on February 23, 2011, 11:54:05 AM

Sorry for my ignorance here folks!

Can CCPulse be used to display reports via a web browser across a Citrix environment?

Title: Re: CCPulse Report display
Post by: cavagnaro on February 23, 2011, 07:18:30 PM

You can connect remotely to a PC running CCPulse and view it. As CCPulse Web Access, doesn't exists but GAD Supervisor can achieve some of it.

Title: Re: CCPulse Report display
Post by: tony on February 24, 2011, 12:00:27 PM

Interactive Insights...?  ;D

Title: Re: CCPulse Report display
Post by: Steve on February 24, 2011, 02:08:46 PM

We run the CC-Pulse app via Citrix Web, but the template files are on the local machines.