Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTI-traveller on February 24, 2011, 04:03:48 AM

Title: Branching Block on composer
Post by: CTI-traveller on February 24, 2011, 04:03:48 AM

Hi All,

I would like to know which block I can use if I want to check the result is either 1 or 2 or 3 or 4.
Can the branching block support to check the result I know the branching block can check the result is either '1' or 'not 1'. But in my case, I want to check the result is more than one possibility. Thanks in advance. It would be great I can get straight forward answer.

Rgd,
CTI-User

Title: Re: Branching Block on composer
Post by: René on February 24, 2011, 11:09:36 AM

Hi,

Branching block in Composer supports exactly what you're after = multiple conditions.

R.

Title: Re: Branching Block on composer
Post by: CTI-traveller on February 25, 2011, 02:33:46 AM

Hi R,

Thanks. I already settle it..

Regards,
CTI-user