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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: bandorka on March 08, 2011, 05:24:54 PM

Title: GVP 7.6 install issue.
Post by: bandorka on March 08, 2011, 05:24:54 PM
Hi all,

Simple GVP 7.6 install
Windows 2003 Standard server SP2 updated, jre6 installed, telera user is in the admin group
Core: 7.6.450.06 - install ok
EMPS: 7.6.450.08 - install ok
Dispenser: 7.6.000.11 - install ok
LDAP is running, telnet working, applications can write the directory while installing (Admin/password)
Watchdog is running (not in safe mode)
In a browser I can see that all processes running (Sca, Netmgt etc.), but when I click the "EMPS server", it says: EMPSServer is not running
Logs and gvp.ini are attached.


Any idea?
Thanks,
Bandorka
Title: Re: GVP 7.6 install issue.
Post by: fnunezsa on March 08, 2011, 07:42:07 PM
Can't see any attachment :(

Can you paste Watchdog log content here?
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 08, 2011, 09:28:36 PM
Sure, upload was failed. Here it is:

[2011/03/08 15:36:57.953] A6C  <<< DebugLog Start, pid=2276, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 15:36:57.953] A6C  <<< Adding log flags >>> *:0x3
[2011/03/08 15:37:05.140] A6C  SCAServer.cpp:120 C=77:L=1:U=0 SCALookupServer >> STANDALONE mode lookup.
[2011/03/08 15:37:05.140] A6C  SCAServer.cpp:159 C=77:L=1:U=0 SCALookupServer >> LocalMode [1].
[2011/03/08 15:37:05.140] A6C  SCAIniGen.cpp:2097 C=77:L=1:U=0 seedINI >> LocalMode [1], Source INI [C:\GVP\CN\config\gvp.ini].
[2011/03/08 15:37:05.203] A6C  <<< DebugLog destructing >>>
[2011/03/08 15:37:05.203] A6C  <<< DebugLog Start, pid=2276, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;WatchDogPS.dll: 7.6.450.06;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 15:37:05.203] A6C  <<< Adding log flags >>> *:0x3
[2011/03/08 15:37:05.968] A6C  CWatchDog.cpp:5706 C=11:L=2:U=0 Sent trap [id = 101, desc = CallNet Services Started: EMPS]
[2011/03/08 15:37:09.265] DC  CWatchDog.cpp:3239 C=11:L=2:U=650 Web notification received: query string [notifyprocess=WatchDog&action=ping], other info [RemoteAddr=10.133.186.4&PortNum=9810]
[2011/03/08 15:38:12.015] B90  <<< Adding log flags >>> !*,*:!*,*:0x1F
[2011/03/08 15:38:14.406] CE0  CWatchDog.cpp:5949 C=11:L=4:U=0 getDataElement: requested attrib id [1026, wdAPTable], num indices [0], index value [0]
[2011/03/08 15:38:14.421] CE0  IMgtData.h:213 C=1:L=8:U=6 IMgtData::serviceRequest requested MIB [wdAPTable], fetched MIB [wdAPTable], time taken [15 msec]
[2011/03/08 15:38:14.421] CE0  INetMgtDataImpl.h:252 C=18:L=4:U=0  ELSE pRetList[x-1]->clear()
[2011/03/08 15:38:16.078] C08  CWatchDog.cpp:4744 C=11:L=8:U=0 Checking all processes
[2011/03/08 15:38:16.078] C08  CWatchDog.cpp:5092 C=11:L=8:U=0 Checking process [NetMgt, pid = 420]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:309 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : Queuing client data [0x15ead48]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:677 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : New worker thread not started because there are 2 idle threads [active = 1, total = 3] to handle 1 pending orders
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:778 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : item spent [0 msec] in queue; enqueue snapshot [current threads:3, active threads:1, pending items:1]; dequeue snapshot [current threads:3, active threads:2, pending items:0]
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:524 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : Processing client data [0x15ead48]
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5386 C=11:L=8:U=651 Ping thread started
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5439 C=11:L=8:U=651 Ping 0x15ead48: Process [NetMgt] ping returned 0 after 0 msec. Last ping time stamp [Tue Mar 08 15:38:16 2011
]
[2011/03/08 15:38:16.078] C08  CWatchDog.cpp:5092 C=11:L=8:U=0 Checking process [SPS, pid = 1192]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:309 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : Queuing client data [0x15ead48]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:677 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : New worker thread not started because there are 2 idle threads [active = 1, total = 3] to handle 1 pending orders
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:778 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : item spent [0 msec] in queue; enqueue snapshot [current threads:3, active threads:1, pending items:1]; dequeue snapshot [current threads:3, active threads:2, pending items:0]
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:524 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : Processing client data [0x15ead48]
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5386 C=11:L=8:U=651 Ping thread started
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5439 C=11:L=8:U=651 Ping 0x15ead48: Process [SPS] ping returned 0 after 0 msec. Last ping time stamp [Tue Mar 08 15:38:16 2011
]
[2011/03/08 15:38:16.078] C08  CWatchDog.cpp:5092 C=11:L=8:U=0 Checking process [Scheduler, pid = 2076]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:309 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : Queuing client data [0x15ead48]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:677 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : New worker thread not started because there are 2 idle threads [active = 1, total = 3] to handle 1 pending orders
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:778 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : item spent [0 msec] in queue; enqueue snapshot [current threads:3, active threads:1, pending items:1]; dequeue snapshot [current threads:3, active threads:2, pending items:0]
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:524 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : Processing client data [0x15ead48]
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5386 C=11:L=8:U=651 Ping thread started
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5439 C=11:L=8:U=651 Ping 0x15ead48: Process [Scheduler] ping returned 0 after 0 msec. Last ping time stamp [Tue Mar 08 15:38:16 2011
]
[2011/03/08 15:38:16.078] C08  CWatchDog.cpp:5092 C=11:L=8:U=0 Checking process [PageCollector, pid = 2596]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:309 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : Queuing client data [0x15ead48]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:677 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : New worker thread not started because there are 2 idle threads [active = 1, total = 3] to handle 1 pending orders
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:778 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : item spent [0 msec] in queue; enqueue snapshot [current threads:3, active threads:1, pending items:1]; dequeue snapshot [current threads:3, active threads:2, pending items:0]
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:524 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : Processing client data [0x15ead48]
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5386 C=11:L=8:U=651 Ping thread started
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5439 C=11:L=8:U=651 Ping 0x15ead48: Process [PageCollector] ping returned 0 after 0 msec. Last ping time stamp [Tue Mar 08 15:38:16 2011
]
[2011/03/08 15:38:16.078] C08  CWatchDog.cpp:5092 C=11:L=8:U=0 Checking process [SCA, pid = 2616]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:309 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : Queuing client data [0x15ead48]
[2011/03/08 15:38:16.078] C08  ThreadPoolEx.cpp:677 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : New worker thread not started because there are 2 idle threads [active = 1, total = 3] to handle 1 pending orders
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:778 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : item spent [0 msec] in queue; enqueue snapshot [current threads:3, active threads:1, pending items:1]; dequeue snapshot [current threads:3, active threads:2, pending items:0]
[2011/03/08 15:38:16.078] A4C  ThreadPoolEx.cpp:524 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : Processing client data [0x15ead48]
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5386 C=11:L=8:U=651 Ping thread started
[2011/03/08 15:38:16.078] A4C  CWatchDog.cpp:5439 C=11:L=8:U=651 Ping 0x15ead48: Process [SCA] ping returned 0 after 0 msec. Last ping time stamp [Tue Mar 08 15:38:16 2011
]
[2011/03/08 15:38:16.078] C08  CWatchDog.cpp:4733 C=11:L=8:U=0 Waiting 5000 msec on shutdown event
[2011/03/08 15:38:19.984] B90  CWatchDog.cpp:2993 C=11:L=8:U=650 CWatchDog::ProcessNotificationEx entry
[2011/03/08 15:38:19.984] B90  CWatchDog.cpp:3018 C=11:L=8:U=650 Rcvd query string [notifyProcess=watchdog&action=shutdown&process=watchdog&shutdowntype=graceful]
[2011/03/08 15:38:19.984] B90  ThreadPoolEx.cpp:309 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : Queuing client data [0x15f2a70]
[2011/03/08 15:38:19.984] B90  ThreadPoolEx.cpp:677 C=1:L=8:U=4 Threadpool [CWatchDog.cpp:1109] : New worker thread not started because there are 2 idle threads [active = 1, total = 3] to handle 1 pending orders
[2011/03/08 15:38:19.984] A4C  ThreadPoolEx.cpp:778 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : item spent [0 msec] in queue; enqueue snapshot [current threads:3, active threads:1, pending items:1]; dequeue snapshot [current threads:3, active threads:2, pending items:0]
[2011/03/08 15:38:19.984] A4C  ThreadPoolEx.cpp:524 C=1:L=16:U=4 Threadpool [CWatchDog.cpp:1109] : Processing client data [0x15f2a70]
[2011/03/08 15:38:19.984] A4C  CWatchDog.cpp:3239 C=11:L=2:U=650 Web notification received: query string [notifyProcess=watchdog&action=shutdown&process=watchdog&shutdowntype=graceful], other info []
[2011/03/08 15:38:19.984] A4C  CWatchDog.cpp:1862 C=11:L=8:U=0 CWatchDog::terminateProcess entering; process name [watchdog], pid [0], shutdown type [GRACEFUL]
[2011/03/08 15:38:19.984] A4C  CWatchDog.cpp:1962 C=11:L=4:U=0 Notifying process [name = WatchDog, pid = 2276] of GRACEFUL shutdown
[2011/03/08 15:38:19.984] A4C  CWatchDog.cpp:2075 C=11:L=8:U=0 CWatchDog::terminateProcess exiting
[2011/03/08 15:38:19.984] C08  CWatchDog.cpp:5706 C=11:L=2:U=0 Sent trap [id = 102, desc = CallNet Services (EMPS) shutdown (type = GRACEFUL) initiated]
[2011/03/08 15:38:19.984] C08  CWatchDog.cpp:4776 C=11:L=2:U=0 CallNet Services (EMPS) shutdown (type = GRACEFUL) initiated
[2011/03/08 15:38:19.984] C08  CWatchDog.cpp:4883 C=11:L=4:U=0 Shutdown: Process [SCA] is being notified to shutdown
[2011/03/08 15:38:21.093] C08  CWatchDog.cpp:4883 C=11:L=4:U=0 Shutdown: Process [SPS] is being notified to shutdown
[2011/03/08 15:38:22.203] C08  CWatchDog.cpp:4883 C=11:L=4:U=0 Shutdown: Process [Scheduler] is being notified to shutdown
[2011/03/08 15:38:23.312] C08  CWatchDog.cpp:4883 C=11:L=4:U=0 Shutdown: Process [PageCollector] is being notified to shutdown
[2011/03/08 15:38:28.421] C08  CWatchDog.cpp:4883 C=11:L=4:U=0 Shutdown: Process [NetMgt] is being notified to shutdown
[2011/03/08 15:38:29.531] C08  CWatchDog.cpp:5029 C=11:L=8:U=0 Shutdown: fn exit
[2011/03/08 15:38:30.031] A6C  <<< DebugLog destructing >>>
[2011/03/08 15:38:31.062] 176C <<< DebugLog Start, pid=5984, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 15:38:31.062] 176C <<< Adding log flags >>> *:0x3
[2011/03/08 15:38:38.234] 176C SCAServer.cpp:120 C=77:L=1:U=0 SCALookupServer >> STANDALONE mode lookup.
[2011/03/08 15:38:38.234] 176C SCAServer.cpp:159 C=77:L=1:U=0 SCALookupServer >> LocalMode [1].
[2011/03/08 15:38:38.234] 176C SCAIniGen.cpp:2097 C=77:L=1:U=0 seedINI >> LocalMode [1], Source INI [C:\GVP\CN\config\gvp.ini].
[2011/03/08 15:38:38.296] 176C <<< DebugLog destructing >>>
[2011/03/08 15:38:38.296] 176C <<< DebugLog Start, pid=5984, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;WatchDogPS.dll: 7.6.450.06;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 15:38:38.296] 176C <<< Adding log flags >>> *:0x3
[2011/03/08 15:38:38.875] 176C CWatchDog.cpp:5706 C=11:L=2:U=0 Sent trap [id = 101, desc = CallNet Services Started: EMPS]
[2011/03/08 15:46:34.921] 1234 CWatchDog.cpp:3239 C=11:L=2:U=650 Web notification received: query string [notifyProcess=watchdog&action=shutdown&process=watchdog&shutdowntype=graceful], other info []
[2011/03/08 15:46:34.921] 17F8 CWatchDog.cpp:5706 C=11:L=2:U=0 Sent trap [id = 102, desc = CallNet Services (EMPS) shutdown (type = GRACEFUL) initiated]
[2011/03/08 15:46:34.921] 17F8 CWatchDog.cpp:4776 C=11:L=2:U=0 CallNet Services (EMPS) shutdown (type = GRACEFUL) initiated
[2011/03/08 15:46:44.421] 176C <<< DebugLog destructing >>>
[2011/03/08 15:46:44.984] 153C <<< DebugLog Start, pid=5452, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 15:46:44.984] 153C <<< Adding log flags >>> *:0x3
[2011/03/08 15:46:52.171] 153C SCAServer.cpp:120 C=77:L=1:U=0 SCALookupServer >> STANDALONE mode lookup.
[2011/03/08 15:46:52.171] 153C SCAServer.cpp:159 C=77:L=1:U=0 SCALookupServer >> LocalMode [1].
[2011/03/08 15:46:52.171] 153C SCAIniGen.cpp:2097 C=77:L=1:U=0 seedINI >> LocalMode [1], Source INI [C:\GVP\CN\config\gvp.ini].
[2011/03/08 15:46:52.250] 153C <<< DebugLog destructing >>>
[2011/03/08 15:46:52.250] 153C <<< DebugLog Start, pid=5452, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;WatchDogPS.dll: 7.6.450.06;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 15:46:52.250] 153C <<< Adding log flags >>> *:0x3
[2011/03/08 15:46:52.828] 153C CWatchDog.cpp:5706 C=11:L=2:U=0 Sent trap [id = 101, desc = CallNet Services Started: EMPS]
[2011/03/08 16:05:11.125] A44  CWatchDog.cpp:3239 C=11:L=2:U=650 Web notification received: query string [notifyprocess=WatchDog&action=ping], other info [RemoteAddr=10.133.186.4&PortNum=9810]
[2011/03/08 16:07:23.046] 15C8 CWatchDog.cpp:5706 C=11:L=2:U=0 Sent trap [id = 102, desc = CallNet Services (EMPS) shutdown (type = UNGRACEFUL) initiated]
[2011/03/08 16:07:23.046] 15C8 CWatchDog.cpp:4776 C=11:L=2:U=0 CallNet Services (EMPS) shutdown (type = UNGRACEFUL) initiated
[2011/03/08 16:07:32.546] 153C <<< DebugLog destructing >>>
[2011/03/08 16:09:55.000] 87C  <<< DebugLog Start, pid=2120, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 16:09:55.015] 87C  <<< Adding log flags >>> *:0x3
[2011/03/08 16:12:54.859] 87C  SCAServer.cpp:120 C=77:L=1:U=0 SCALookupServer >> STANDALONE mode lookup.
[2011/03/08 16:12:54.875] 87C  SCAServer.cpp:159 C=77:L=1:U=0 SCALookupServer >> LocalMode [1].
[2011/03/08 16:12:54.875] 87C  SCAIniGen.cpp:2097 C=77:L=1:U=0 seedINI >> LocalMode [1], Source INI [C:\GVP\CN\config\gvp.ini].
[2011/03/08 16:12:54.968] 87C  <<< DebugLog destructing >>>
[2011/03/08 16:12:54.968] 87C  <<< DebugLog Start, pid=2120, ModuleVersions=WatchDog.exe: 7.6.450.06;cnace54.dll: 5.4;CnInet.dll: 7.6.450.06;Logger.dll: 7.6.450.06;HuntListMgr.dll: 7.6.450.06;SSLEAY32.dll: ;LIBEAY32.dll: ;WatchDogPS.dll: 7.6.450.06;, Hostname=eti-cocivr1, HostIP=10.133.186.4, maxsize=262144 >>>
[2011/03/08 16:12:54.968] 87C  <<< Adding log flags >>> *:0x3
[2011/03/08 16:12:56.781] 87C  CWatchDog.cpp:5706 C=11:L=2:U=0 Sent trap [id = 101, desc = CallNet Services Started: EMPS]
[2011/03/08 16:16:50.406] C6C  CWatchDog.cpp:3239 C=11:L=2:U=650 Web notification received: query string [notifyprocess=WatchDog&action=ping], other info [RemoteAddr=10.133.186.4&PortNum=9810]
[2011/03/08 16:17:32.531] C6C  CWatchDog.cpp:3239 C=11:L=2:U=650 Web notification received: query string [notifyprocess=WatchDog&action=ping], other info [RemoteAddr=10.133.186.4&PortNum=9810]
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 11, 2011, 09:01:31 AM
Any idea?
Or need some more information?
Title: Re: GVP 7.6 install issue.
Post by: fnunezsa on March 11, 2011, 10:51:11 PM
The only weird messages I'm seeing are:

STANDALONE mode lookup
SCALookupServer >> LocalMode [1].
SCAIniGen.cpp:2097 C=77:L=1:U=0 seedINI >> LocalMode [1], Source INI [C:\GVP\CN\config\gvp.ini].

Did you changed the localconfig parameter in gvp.ini?
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 12, 2011, 11:18:14 AM
No it has the original settings as you can see in the watchdog section from gvp.ini:

[WatchDog]
LdapBindPwd=admin123
LdapPort=389
LdapRootDIT=o=genesys
LdapServer=eti-cocivr1
LdapTeleraType=CORE;EMPS;
LdapUser=cn=Manager
Processes=NetMgt;PageCollector;Scheduler;SPS;SCA
ProvServer=eti-cocivr1
ProvUser=Admin
SCACurrentObject=WatchDog
SCAGenerated=1
SCAParentObject=cn=eti-cocivr1,ou=Servers,o=genesys
backupconfigurl=
clsid={8FE4A8FD-AA7A-11D2-8B07-00105AA452F4}
configurl=
exe=WatchDog
gvptenancy=0
iniretrievaltimeout=30000
localconfig=0
logfile=WatchDog.log
loglevels=*:0x3
logmaxsize=262144
logulids=
maxnoresponsepings=5
maxsoapserverthread=200
memorythresholdpercentage=90
restartonhang=1
serverversion=7.6.45
shutdownonfailure=0
soapport=8001
system=EMPS
systemcheckfrequencysecs=300
templatelink=cn=WatchDog,cn=$version$,cn=Core

I fight with his issue for three days, and I have absolutely no idea what's wrong. But I guess it's something trivial, but no and no and no :-(

thanks for the answer
Title: Re: GVP 7.6 install issue.
Post by: GenesysNewbie on March 12, 2011, 05:02:38 PM
Why you dont just reinstall all gvp. Remember do it locally, remote desktop IS NOT supported.
Antivirus MUST NOT be installed.


Title: Re: GVP 7.6 install issue.
Post by: fnunezsa on March 16, 2011, 01:59:21 AM
The only message you get is EMPS Server not running?

Have you try the EMPS URL? http://eti-cocivr1:9810/spm? or http://10.133.186.4:9810/spm?

Is this a single box deployment?
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 17, 2011, 09:40:45 AM
Yes it is a single box env. The url is working, but say no emps, but able to login. the emps tree is empty.
we think maybe an iis issue?
Title: Re: GVP 7.6 install issue.
Post by: cavagnaro on March 17, 2011, 07:33:52 PM
Seems more an LDAP issue, is the ldap up???
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 18, 2011, 11:51:00 AM
Sure, up and running. Can open via ldapbrowser app.

Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 18, 2011, 01:35:53 PM
Solved: The IIS install overwrite some files, so I should reinstall SP2 again, and voila.
grrrhhh :-)

Thanks for the answers
Bandorka
Title: Re: GVP 7.6 install issue.
Post by: cavagnaro on March 18, 2011, 03:22:57 PM
ISS? After GVP??? Bad installation process then. ISS is first.
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 21, 2011, 08:11:09 AM
No Cav, IIS before GVP AND before SP2. The issue was that IIS deployed after SP2...
Bandorka
Title: Re: GVP 7.6 install issue.
Post by: cavagnaro on March 21, 2011, 04:23:03 PM
what deploy do you mean??
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 22, 2011, 08:31:03 AM
So, the admin gay deployed windoz+sp2, but didn't deploy iis. Then I deployed iis, and then gvp. But provisoning server didn't want to start. This was the issue. And the solution: reinstall sp2, after install iis. And gvp started to work.
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 22, 2011, 10:46:50 AM
So, we had to reinstall windows sp2, after install iis6 on windows. After that GVP started to operate.
Title: Re: GVP 7.6 install issue.
Post by: cavagnaro on March 22, 2011, 01:06:50 PM
admin gay? lol, we dont care about his sexual preference lol

Thanks for the info but still is strange
good you solve it :)
Title: Re: GVP 7.6 install issue.
Post by: bandorka on March 22, 2011, 01:17:22 PM
Grrrhh :-)) Cav: GUY