Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Diego on January 01, 1970, 12:00:00 AM

Title: Mail
Post by: Diego on January 01, 1970, 12:00:00 AM

Does anybody know how can the CCPulse 6.1 send me an email once or twice a day with some data?

Title: Mail
Post by: Vic on January 01, 1970, 12:00:00 AM

Hi, Diego,

maybe there is a better way, but I think the simplest one would be to define a 4 hour period for the statistics and then have it email you the result, but it would be really stretching it.

I faced a similar problem a while back, where our client wanted us to provide him with timeased reports, but, we could not figure out a decent way to do it.
Please tell me if you hear something!