Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTI-traveller on March 11, 2011, 09:41:44 AM

Title: Next retry interval between 2 consequent call (Outbound)
Post by: CTI-traveller on March 11, 2011, 09:41:44 AM

Hi All,

I want to set the interval between 2 consequent call when I make outbound call with SSG on GVP8.1.
Currently what I understand is SSG will retry next attempt based on TTL and the record queued in its DB.
The scenario what I want is After I make outbound call as first time and if the receiver didn't pick up or engaged,
I expect SSG to try again in 2 mins.  Can anyone advice me on it?  Which option do I need to set?  ::) ???

Thanks in advance,
CTI-User

Title: Re: Next retry interval between 2 consequent call (Outbound)
Post by: CTI-traveller on March 15, 2011, 09:11:31 AM

Hummm.... seems no one have this experience??

Title: Re: Next retry interval between 2 consequent call (Outbound)
Post by: René on March 15, 2011, 05:31:27 PM

Hi,

I think you've asked already this question ([url=http://www.sggu.com/smf/index.php/topic,6198.msg26995.html]http://www.sggu.com/smf/index.php/topic,6198.msg26995.html[/url]). Was my answer incorrect?

R.