Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Dennis on January 01, 1970, 12:00:00 AM

Title: Product Support
Post by: Dennis on January 01, 1970, 12:00:00 AM

I need to know if there is a version of Genesys that support Nortel M1 rlse 25.40 with either SMLS 4.0 or 4.2,

Genesys web site and other of their documents are contradictory in this matter.

Anyone out there have a definite answer on this ???
thank you
Dennis

Title: Product Support
Post by: Rory on January 01, 1970, 12:00:00 AM

I should have a definitive answer in 2 months as we are moving a site to this configuration. Meridian rls 25.4, Symposium SCCS v4 with Genesys v5.1 Outbound running against SMLS v4 using a v6.5 TServer!!
Jealous?
Will let you know how we get on, but no design issues have been raised concerning the compatability. We are not using Genesys URS though so this may change things?

Title: Product Support
Post by: Vic on January 01, 1970, 12:00:00 AM

Hi, Dennis,

You should be able to do 25.4 with G6.1 and above.

Vic