Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Rajesh on January 01, 1970, 12:00:00 AM

Title: Meridian Link
Post by: Rajesh on January 01, 1970, 12:00:00 AM

Does anybody know if we have to update the Meridian Link configuration if IP address of the TServer is changed ??? I know we have to update Config server, etc. to reflect the new IP address.
Also, does anybody know the command to restart Meridian Link?

Title: Meridian Link
Post by: Vic on January 01, 1970, 12:00:00 AM

There is not need to update MLINK if your TServer IP has changed. It is not an avaya one :)
You can restart in in MAINT propt of MLINK by restart command, but, since you are asking it, it means you should not be doing it, because you need some additional settings in PBX to get it to work.
I would suggest STRONGLY against you restarting it on your own without PBX people. You really can mess it up.

Title: Meridian Link
Post by: Rajesh on January 01, 1970, 12:00:00 AM

Thanks Vic. But is safe to restart the Link without hurting anything in the PBX ??? I never had to do it for Meridian. I feel very confident on doing it in Avaya PBX.

Title: Meridian Link
Post by: Vic on January 01, 1970, 12:00:00 AM

Well, you will need to disable the link with "disable" before restart :)

Title: Meridian Link
Post by: Johnny Chua on January 01, 1970, 12:00:00 AM

To restart Mlink:
Go to the MLink Maint prompt & enter the command "powerdown".
The system will then prompt you whether you are doing a reboot or shutdown etc. Quite simple just Q&A :)