Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mat on March 18, 2011, 12:09:14 PM

Title: OCM Contact Info Tipe
Post by: Mat on March 18, 2011, 12:09:14 PM

Hi

In OCM Contact Info Type is a String like "mobile" but in Database Contat_Info_Type is a number like "4" where can I see the relation

Thanks

Title: Re: OCM Contact Info Tipe
Post by: Steve on March 18, 2011, 12:34:36 PM

I'm sure it is in the outbound documentation -

Code Enumeration
00 No Contact Type
01 Home Phone
02 Direct Business Phone
03 Business With Ext
04 Mobile
05 Vacation Phone
06 Pager
07 Modem
08 Voice Mail
09 Pin Pager
10 E-mail Address