Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jim on January 01, 1970, 12:00:00 AM
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Has anyone done a voice only installation of the above, By voice only I mean no GPlus adapter. We are going from S99.6 and G5.1 to S7 and G6.5 but I can not find solid documentation on certification between the two or a how to do it document, I have looked on both the Siebel and Genesys websites. From what I have read on S7 it should be fairly easy but just can't find solid documentation.
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If you want to do this without the GPlus adapter yo would need to have access to the drivers of the Sieble Communications server. I do not think that Siebel has release them to everybody but just to major vendors such as Avaya, Genesys, Dialogic, etc.
The Gplus allows you to do voice only if you want to altough it is true it might be quite expensive.