Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Alex on January 01, 1970, 12:00:00 AM

Title: COF feature in G 6.1 (Definity G3Si)
Post by: Alex on January 01, 1970, 12:00:00 AM

I'd like to know if somebody knows how to switch on cof feature. I mean:
Do I have only to switch on cof in TServer or do I have to set some other things? I read 6.1 manuals and 6.5 manuals and they are quite different: in 6.5 you have to set some parameters in DNs other than switch on cof feature.
Please help me.
Thanks.

Title: COF feature in G 6.1 (Definity G3Si)
Post by: Vic on January 01, 1970, 12:00:00 AM

Hi, Alex,

you need to set coffeature 'on' if you want to use your TServer in multisite environment.

Chances are, 'changes to DN' that you mention are probably addition of external routing points, that's it.

To setup a multisite site, connect TServers to each other in "Connection" tab, turn coffeature 'on', add one external routing point to each switch, then define access codes for each switch in Switch definitions...that's about it...

By the way, you will need extrouter license or it won't work.

Vic