Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM

Title: Limiting number of DNs URS can see
Post by: Vic on January 01, 1970, 12:00:00 AM

Hi,

I have a question about URS and its targets.
I have 100 DN licenses for framework and now I would like to install ERS, but I do not want to buy 100 routing licenses.
Instead, I would like to only purchase 25.

Let's say I have 100 seats seen by TServer, Stat Server, CCon and so on.
I would like to add URS that can only see specific 25 seats...
If I just start URS, it would register for all DNs (100seats)...
How can I tell URS to only use specific 25 seats that I want it to use?

I was thinking about some kind of filter or event_arrive option, but I do not think it was designed for it.

Can someone please help?
Thanks,
Vic

Title: Limiting number of DNs URS can see
Post by: Calum on January 01, 1970, 12:00:00 AM

Is ERS not part of framework already?

Title: Limiting number of DNs URS can see
Post by: Vic on January 01, 1970, 12:00:00 AM

No, it is not... ERS is a separate solution :( You need routing license. In reality, as long as you have URS license, you can route to all DN's that TServer controls anyway.