Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Tambo on July 11, 2011, 01:42:02 PM

Title: GAD and IE 9
Post by: Tambo on July 11, 2011, 01:42:02 PM

Hi All,

We will be upgrading soon to IE9 but have heard that our GAD vers 7.6.304 is not compatible ?!? anyone know anything regarding it as I've done some searching and cant find anything concrete?

cheers

Tambo

Title: Re: GAD and IE 9
Post by: cavagnaro on July 11, 2011, 03:22:07 PM

IE9?? damn i missed that one...
It was launched on march, I have no news of GAD supporting it on the release notes (you can check yourself)
Now, delivering into production such new deployment is risky (bugs). Genesys will do tests and surely adjustments to support IE9 as it did with IE8 and 7 on its moment.

Title: Re: GAD and IE 9
Post by: Tambo on July 11, 2011, 04:07:52 PM

cheers Cav,

worst of all too is that we are jumping frpm IE6 yes 6 to IE9 how's that for a leap ????

Title: Re: GAD and IE 9
Post by: cavagnaro on July 11, 2011, 04:30:28 PM

Well I would prepare a risk document and letting him know the possible problems that he may face and make it sign it so no problems raises later. It is his choice to jump the cliff, you are not pushing him. Why not suggest IE8? Why IE9 if it is still on diapers?

Title: Re: GAD and IE 9
Post by: Tambo on July 12, 2011, 09:29:33 AM

mmmmmmmmm I think I'll put it to them because that makes more sense than jumping into IE9 which is brand new.

I've got enough work to do without all that hassle lol lol  ;D