Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ghost on July 18, 2011, 02:51:48 PM

Title: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: Ghost on July 18, 2011, 02:51:48 PM

Hi

Does anyone have the VB code required to make the cells flash in CC PUlse when thresholds are reached?  Would be very grateful if you could let me have a copy  ;D

Title: Re: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: Tambo on July 22, 2011, 10:49:25 AM

why does it need to flash ??? is bright red not visible enough for when thresholds are breached?  ???

Title: Re: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: Ghost on July 22, 2011, 10:51:23 AM

I thought that bright red would be enough, although this is one of the many strange requests I get?  I know it is possible will have to take time away and design something I think.  Cheers

Title: Re: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: Tambo on July 22, 2011, 02:28:33 PM

I made the rookie mistake of mentioning the flashing colours and have been asked to look into it too  :-[

If I come up with something i'll post it, if you come up with something can you?

Title: Re: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: Ghost on July 22, 2011, 02:45:53 PM

;D will do  ;D

Title: Re: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: toby on July 31, 2011, 04:51:59 AM

This is not a clean blink and you would need to modify it to suit the selected metric to make sure the 3 seconds works well with your update frequency etc. but, its a rough idea if you are desperate enough for it.

[font=courier]if Threshold.StatValue = StatAction.SDNALoggedOut then
    if Second(Now()) Mod 3 > 0 then
        Threshold.Result = true
    else
        Threshold.Result = false
    end if
end if[/font]

Title: Re: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: Anth on August 01, 2011, 07:23:04 AM

cool,

ill have a play with that one today

Title: Re: VB CODE TO MAKE CELLS FLASH IN CC PULSE
Post by: Ghost on August 01, 2011, 08:04:54 AM

Cool, thanks for that will have a go later today  ;D ;D