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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Alex on January 01, 1970, 12:00:00 AM

Title: Switching Offices and Multisite
Post by: Alex on January 01, 1970, 12:00:00 AM

Hi,
I have a big question about multisite configuration:
Consider you have two Switches belonging to the same Vendor (I mean two Definity or two Meridian).
Do I have to configure two different switching offices for two different sites or can I use one switching office (I can configure two switches pointing to the same switching office)?
Thanks,
Alex

Title: Switching Offices and Multisite
Post by: Vic on January 01, 1970, 12:00:00 AM

Alex,

you just need switching offices per TYPE of a switch.
So, if you have two G3 and one Nortel, you will just need to create two switching offices: G3_Office and Nortel_Office