Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: bayernfan on August 09, 2011, 09:10:46 AM

Title: Need GAD Developer's Guide
Post by: bayernfan on August 09, 2011, 09:10:46 AM

Dear all,
I am a newbie in Genesys Agent Desktop. My company has just bought Genesys SDK. I have been assigned to custimze the GAD Interface and I am now stuck with that. I have "Genesys Desktop Deployment Guide" but have not "Genesys Desktop Developer's Guide". Can anyone send me this book or give me a link to download.
My email: trungbqbk82@gmail.com
Thanks a lot in advance.

Title: Re: Need GAD Developer's Guide
Post by: cavagnaro on August 09, 2011, 02:06:38 PM

Copyrights my friend...
Why don't you ask for it to your Genesys salers guys?

Title: Re: Need GAD Developer's Guide
Post by: fnunezsa on August 09, 2011, 03:58:15 PM

If your company bought any Genesys product then a bunch of  DVDs should have been delivered which include a Documentation Library. There you can find Genesys Desktop Developer's Guide.

Title: Re: Need GAD Developer's Guide
Post by: bayernfan on August 10, 2011, 03:38:26 AM

Thanks all guide so much,
I've asked my boss for user/pass to log in Genesys Website and I've got my book. :)
Hope to get your support next times.