Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: zivgr on August 09, 2011, 12:39:26 PM

Title: What is Premise Tserver?
Post by: zivgr on August 09, 2011, 12:39:26 PM

Hi,

I would like to know what is [b]Premise [/b] Tserver. Can anyone give me a short explenation?

Thanks,
Ziv

Title: Re: What is Premise Tserver?
Post by: cavagnaro on August 09, 2011, 02:22:26 PM

I understand for Premise TServer as the one you will be using or reading about and is installed locally. The others are Network TServers.
I think...

Title: Re: What is Premise Tserver?
Post by: Steve on August 09, 2011, 09:29:15 PM

Cav's right, it is part of the Genesys network solution.

You have a network T-Server (NTS) in front of your site PBXs and then premise T-Servers (PTS) connected to them. A PTS is really just a normal T-Server of the correct type for your PBX.

Title: Re: What is Premise Tserver?
Post by: zivgr on August 10, 2011, 11:31:48 AM

Thanks for the quick answer.
In other words, the NTS is connected to the PSTN from one side and is connected to the PBX (Avaya, CUCM, Nortel...) on the other side.
The PTS is connected only to the PBX (Avaya, CUCM, Nortel...).
Am I right?

Title: Re: What is Premise Tserver?
Post by: Steve on August 11, 2011, 07:29:05 PM

The NTS does not connect to the PBX, only the PSTN. The PTS connects to the PBX.

The NTS and PTS are networked together to pass data between the two.