Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on August 10, 2011, 05:21:50 PM

Title: GPlus for Siebel HA
Post by: cavagnaro on August 10, 2011, 05:21:50 PM

Hi guys,
Was wondering if any one has experience on how to achieve HA con GPlus with Siebel? I can't find something about it on the documentation.

Thanks

Title: Re: GPlus for Siebel HA
Post by: René on August 16, 2011, 09:13:19 AM

Hi Cav,

Gplus Communication Server itself supports warm-standby HA and it can connect to T-Server, Interaction Server etc. running in HA.
High Availability for Gplus driver is about Siebel as it is library for Siebel Communication Server.

R.

Title: Re: GPlus for Siebel HA
Post by: Vikas on August 16, 2011, 01:53:58 PM

Hi Cavagnaro,

Just an additional note,

From the Siebel point of view you can define the backup comm server details in the driver configuration file [which comes with the driver, .def file] which need to be modified and imported at the Siebel end.

Cheers,
-Vikas