Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: aravind badrinath on August 12, 2011, 08:25:12 AM

Title: Delete Conference Issue
Post by: aravind badrinath on August 12, 2011, 08:25:12 AM

Hi,

I am using Genesys 7.6 platform SDK in Java. I have a agent A & caller on the call. Now i initiate & complete a conference with another Agent B. Now Agent A, Agent B & Caller are on a conference.

Now if Agent A try to remove Agent B from conference i get errors. I am using RequestDeleteFromConference API to remove Agent B from conference.

When i first fire the API (from Agent A) i get Request Time out error and if i try again i get the error "Value Specified in the parameter is not allowed or desired".

What could be the issue? Is there any other way of deleting agent B from conferece (by agent A)?

Any help is greatly appreciated.

Thanks
Aravind B.

Title: Re: Delete Conference Issue
Post by: nisargmca on November 25, 2011, 10:53:27 AM

Hi ,Arvind...

have you got any solution for this ?